Terms and Conditions
This website is the property of S.C. EUROMELLIS NATURA SRL with headquarters in Valenii de Munte, str. Berevoiesti nr.77-79, C42, Prahova county, CUI: RO 33365240, J29/969/2014, ACCOUNT :RO45 BACX 0000 0010 3119 7001, UNICREDIT BANK
Contact date
TEL: 0738 696 023
MAIL: office@euromellis.ro
EUROMELLIS NATURA is the owner of all intellectual property rights on the site, on the name, logo, design, in general on its entire content and on all trademarks mentioned on the site.
The name of the site and its logo, the name Melarium and its logo, the name Melissimo and its logo are registered trademarks of Euromellis Natura SRL, with all the rights conferred by this registration. Their use without prior authorization of the legal owner is sanctioned by the legislation in force.
Also the entire content of the websites owned by SC Euromellis Natura is protected by copyright and intellectual property legislation.
Terms and conditions of use
- Registration on www.melissimo.ro is free.
- The user is obliged to access and use the site according to the practices in the field, in compliance with the legislation in force and without causing any damage to EUROMELLIS NATURA.
- All products presented on the website are available while stocks last.
- Product availability and prices are updated daily. Prices include VAT.
- The registration of the order is not a confirmation. Once the order has been registered, it will be processed in order to confirm and establish delivery dates.
- Delivery time is 1-2 days from order confirmation. However, during major religious holidays (e.g. Easter, Christmas) or during periods of large commercial discounts (e.g. Black Friday) the delivery of the order may take 5-10 days.
- Euromellis reserves the right to complete or modify any information on the site, including prices. If at the time of ordering a product its price does not correspond to the one displayed, you will be informed about this. If there is a difference between the actual price and the displayed price, the order will be processed only with the express consent of the customer.
- Commercialized products are endorsed according to the legislation in force and packaged according to the details in the presentation pictures.
- The delivery method of the products is by parcel and the shipment is by Fan Courier. The customer has the obligation to provide correct and complete delivery data and to receive the parcel directly or through representatives. We are not responsible for the delivery of orders in case of incorrect or incomplete addresses. The cost of delivery is to be displayed in the last step of the order placement. For single orders costing more than 250lei delivery is free of charge.
- Payment can be made upon receipt of the parcel by cash on delivery or by bank transfer.
- Canceling orders can be done by e-mail or by phone but only valid if they have not been shipped.
- According to GEO 34/2014, the consumer has a period of 14 days to withdraw from a distance contract without having to justify the decision to withdraw and without incurring any costs other than those related to delivery and those related to the decrease in value of the products resulting from their handling.
- According to the same law, sealed products that cannot be returned for health protection or hygiene reasons and which have been unsealed by the consumer are exempt from the right of withdrawal.
- The intention to return a product will be communicated to SC Eeuromellis Natura SRL by any of the following: e-mail, registered letter with acknowledgment of receipt, telephone, SMS, using the attached form or by any other unequivocal statement by which you express your decision to withdraw from the contract
- The products advertised on this site may have positive effects on your tone and health. However, the purpose of the product information on this site is for informational purposes only and is not a substitute for a doctor's prescription or advice. If you are suffering from a medical condition and you believe that the product(s) you have purchased may aggravate the condition, seek medical advice before consuming it/them.
- Any disputes will be settled amicably directly or through mediation and if the parties do not reach an agreement, the dispute will be settled by the competent courts.
- By placing an order you agree to the above terms and conditions.