Return Policy

According to OUG no.34/2014, the consumer benefits from a period of 14 days in order to withdraw from a distance contract without having to justify the decision to withdraw and without incurring any other costs except those relating to delivery as well as those concerning the dimination of the value of the products resulting from their handling.

According to the same normative act, the supply of sealed products which cannot be returned for health or hygiene reasons and which have been unsealed by the consumer are exempted from the right of withdrawal.

The intention to return a product will be communicated TO SC Euromellis Natura SRL by any of the following: e-mail, registered letter with acknowledgement of receipt, telephone, SMS, using the attached form or by any other unequivocal declaration expressing your decision to withdraw from the contract.

Withdrawal Form Model:

This form is only sent back if you wish to withdraw from the contract.

To [here enter the name, postal address and, if applicable, telephone number, fax number and email address of the professional]

I hereby inform you of my withdrawal from the contract relating to the sale of the following products.................. ordered on the date ............ received on ..............

Name of the consumer ...........................................................................

Consumer address ...........................................................................

Consumer signature ............................................................................. (only if this form is notified on paper)

date............