{"id":1455,"date":"2020-11-06T10:35:44","date_gmt":"2020-11-06T10:35:44","guid":{"rendered":"https:\/\/melissimo.ro\/?page_id=1455"},"modified":"2025-11-20T14:24:23","modified_gmt":"2025-11-20T12:24:23","slug":"livrare-si-retur","status":"publish","type":"page","link":"https:\/\/melissimo.ro\/en\/livrare-si-retur\/","title":{"rendered":"Delivery and return"},"content":{"rendered":"
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Informa\u021bii despre livrare<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
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Se poate comanda orice produs disponibil \u00een stoc.
\nPlata se poate face la primirea coletului \u00een sistem ramburs sau prin transfer bancar.<\/p>\n\t\t<\/div>\n\t\t

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1. Plaseaz\u0103 o comand\u0103<\/p>\n\t\t<\/div>\n\t\t<\/div><\/div><\/div>

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2. Dup\u0103 \u00eenregistrarea comenzii, aceasta va fi procesat\u0103 \u00een vederea confirm\u0103rii exclusiv prin email \u0219i stabilirii detaliilor de livrare.<\/p>\n\t\t<\/div>\n\t\t<\/div><\/div><\/div>

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3. Metoda de livrare a produselor este prin colet, iar expedierea se face prin Fan Courier.<\/p>\n\t\t<\/div>\n\t\t<\/div><\/div><\/div>

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4. Ne asum\u0103m responsabilitatea pentru transportul \u00een bune condi\u021bii al coletului.<\/p>\n\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Politica pentru retur<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
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Dac\u0103 \u00een urma transportului produsul\/produsele sunt distruse, acestea vor fi \u00eenlocuite f\u0103r\u0103 costuri suplimentare. Verificarea coletului se va face \u00een prezen\u021ba reprezentantului firmei de curierat, iar \u00een cazul constat\u0103rii deterior\u0103rilor se va \u00eentocmi un proces-verbal de constatare a pagubelor.<\/p>\n

Costul livr\u0103rii este afi\u0219at \u00een pagina de check-out. Pentru comenzi unice al c\u0103ror cost dep\u0103\u0219e\u0219te suma de 250 lei, livrarea este gratuit\u0103.
\nAnularea comenzilor se poate face prin e-mail sau telefonic, \u00eens\u0103 este valid\u0103 doar dac\u0103 acestea nu au fost expediate.
\nClientul are obliga\u021bia de a furniza date corecte de livrare \u0219i de a recep\u021biona coletul direct sau prin reprezentan\u021bi.<\/p>\n\t\t<\/div>\n\t\t\t\t

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Potrivit OUG nr. 34\/2014, consumatorul beneficiaz\u0103 de o perioad\u0103 de 14 zile pentru a se retrage dintr-un contract la distan\u021b\u0103, f\u0103r\u0103 a fi nevoit s\u0103 justifice decizia de retragere \u0219i f\u0103r\u0103 a suporta alte costuri, cu excep\u021bia celor privind livrarea, precum \u0219i a celor privind diminuarea valorii produselor rezultat\u0103 din manipularea acestora.<\/p>\n

Potrivit aceluia\u0219i act normativ, sunt exceptate de la dreptul de retragere furnizarea de produse sigilate care nu pot fi returnate din motive de protec\u021bie a s\u0103n\u0103t\u0103\u021bii sau din motive de igien\u0103 \u0219i care au fost desigilate de consumator.<\/p>\n

Inten\u021bia de returnare a unui produs va fi comunicat\u0103 c\u0103tre SC Euromellis Natura SRL prin oricare din urm\u0103toarele: e-mail, scrisoare recomandat\u0103 cu confirmare de primire, telefon, SMS, utiliz\u00e2nd formularul anexat sau prin orice alt\u0103 declara\u021bie neechivoc\u0103 prin care v\u0103 exprima\u021bi decizia de retragere din contract.<\/p>\n

Model formular de retragere:<\/strong><\/h2>\n

Prezentul formular se trimite \u00eenapoi completat doar dac\u0103 dori\u021bi s\u0103 v\u0103 retrage\u021bi din contract.<\/p>\n

C\u0103tre [….] aici se introduce numele, adresa po\u0219tal\u0103 \u0219i, dac\u0103 este cazul, num\u0103rul de telefon, num\u0103rul de fax \u0219i adresa de e-mail ale profesionistului]<\/p>\n

V\u0103 informez prin prezenta cu privire la retragerea mea din contractul referitor la v\u00e2nzarea urm\u0103toarelor produse \u2026\u2026\u2026\u2026\u2026comandate la data \u2026\u2026\u2026\u2026primite la data \u2026\u2026\u2026\u2026..<\/p>\n

Numele consumatorului \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n

Adresa consumatorului \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/p>\n

Semn\u0103tura consumatorului \u2026\u2026\u2026\u2026\u2026\u2026 (doar \u00een cazul \u00een care acest formular este notificat pe h\u00e2rtie)<\/p>\n

Data\u2026\u2026\u2026\u2026\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Informa\u021bii despre livrare Se poate comanda orice produs disponibil \u00een stoc. Plata se poate face la primirea coletului \u00een sistem","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1455","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nLivrare \u0219i retur - Melissimo<\/title>\n<meta name=\"description\" content=\"Se poate comanda orice produs diponibil in stoc. 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